Frequently Asked Questions

Your pup will get a total pampering session!

• Blueberry facial
• Argan oil face mask
• Teeth brushed and gums checked

• Ears cleaned and checked
• Shampoo and conditioner according to their coat/skin type
• Hand dry
Warm air fluff/brush out
• Nails trimmed
• Kissies
• Gorgeous haircut

Basically everything that is included with the full grooming minus length off all over. Your doggo will enjoy...

• Blueberry Facial
• Argan Oil face mask
• Teeth brushed and gums checked
• Ears cleaned and checked
• Shampoo and conditioner according to their coat/skin type
• Hand dry
• Warm air fluff/brush out
• Nails trimmed
• Kissies
• Face/Feet/Sanitary trim

Everything except for a hair trim! Your pup will get...

• Blueberry Facial
• Argan Oil face mask
• Teeth brushed and gums checked
• Ears cleaned and checked
• Shampoo and conditioner according to their coat/skin type
• Hand dry
• Warm air fluff/brush out
• Nails trimmed
• Kissies

We aim for:

• 3-5 hours for a full groom
• 3 hours for a bath and tidy
• 2-3 hours for a short coated bath

Working with animals is unpredictable, so exact times can be hard to determine. We can always work around your schedule. Live your life! The first appointment is always the fastest.

If you need your dog back by a certain time, let us know when you make your appointment and we can accommodate.

Please always leave extra time for hugs and kissies!

We always text 30 minutes before we are done with their glam.

If you take a peek in the window before you come in if you arrive earlier than the 30 minutes, and if your dog is still on the table, hold off on coming in, just in case your dog sees you.

We usually don’t work with leashes on them on the table and once they see their parents, it’s tough to finish the groom.

We use products by Iv San Bernard and can determine exactly what your dog needs when we see their skin and coat.

Zolfo Shampoo is an anti-fungal meant for yeasty toes or yeasty skin and also helps with fleas/ticks.

Mineral Plus Creme is an anti-bacterial shampoo that helps heal skin infections and inflamed skin.

PH Conditioner helps balance the PH levels on sensitive skin and hair to allow for proper hydration and aid in healing and protection.

Mineral H is an incredible hair regrowth shampoo and great for dogs with allergies

Purifying Mask is a detoxifying creamy hydrating mask used on inflamed skin before the bath.

Red Clay Mask is meant for oily rashes that need a clay to draw out impurities.

Ginkgo Oil & Ozonated Olive Oil drops are added to conditioners and can be used to heal and hydrate.

Triple Oil is used with both of these oils and we sell this as a topical spray to heal ear infections, hot spots and raw skin

We recommend starting a puppy with grooming as soon as they get their Parvo vaccine (usually at 3-4 months). The earlier, the better. It’s ideal to come weekly or bi-weekly for a bath and tidy for the first 6 months so we can train and work with your dog on getting them used to grooming and they can socialize too!

Please give 48 hours notice to cancel/reschedule to avoid being charged the full cost of your grooming appointment.

A no call/no show will be charged the full amount of the appointment.

If you cancel the day of your appointment, you will be charged the full amount of the service.

If you are more than 15 minutes late, you will be given a grace period of 15 minutes. You will be charged $1/minute after the first 15 minutes up to 30 minutes. After 30 minutes, your appointment will be canceled and you will be charged the full price of your service.